PRIVACY POLICY AND NOTICE

This is the privacy policy of New Forest Holiday Lets.  In this document ‘we’ refers to New Forest Holiday Lets.

 

We are company number 5674050 registered in England.

 

Registered office: 8 Brookley Road, Brockenhurst, Hampshire, SO42 7RR.

 

Our full privacy policy is set out below and governs your use of any New Forest Holiday Lets services.

 

At New Forest Holiday Lets it is our policy to protect the confidentiality of our users.

 

We recognise the privacy needs of our site users and visitors.  You should be able to choose what information you want to share and decide what will happen to that information once it has been shared.  Protecting your personal information is vitally important.

 

COLLECTED INFORMATION

If you choose to use a New Forest Holiday Lets product or service, we may ask you to provide us with certain personal information, such as your name, physical and electronic mail (e-mail) addresses, telephone numbers, domain name and other information that by itself, or in combination with other information, may be identifiable to you as a specific individual.  Data collected will not be kept for longer than necessary.  We may also ask for financial information, such as account or debit/credit card numbers and demographic information, such as your postcode.

 

Please be aware that New Forest Holiday Lets advertisers and web sites that have links on our site, and provider/distributor partners may also collect personally identifiable information about you through their own websites.  The information practices of these internet access partners are not governed by this Privacy Policy.  What these other sites do with that information is governed by the privacy policy for that site and not this policy.  You are encouraged to review the privacy policy on any site you visit.

 

INFORMATION REQUESTS

You may be able to request information on our site regarding products and services, including technical support and customer service, by using online forms.  We may ask that you provide certain contact information to allow us to fulfil your request and to send you information about our products and services.

 

SECURITY

At New Forest Holiday Lets we are committed to protecting your privacy, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission, and to prevent unauthorised access.  The computers that store the information are kept in a secure facility with restricted physical access, and we use secure firewalls and other measures to restrict electronic access.

 

DISCLOSURE

New Forest Holiday Lets will not sell, rent, trade or disclose individual customer information to any third parties or outside companies who will use the information to contact you or who will share the information with others without your permission.  It may be necessary to disclose information in special cases when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be violating New Forest Holiday Let’s policies or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of New Forest Holiday Lets, other New Forest Holiday Lets users, or anyone else that could be harmed by such activities.  We may disclose or access account information when we believe in good faith that the law requires it.

 

USE OF INFORMATION

The use of an individual’s e-mail address is necessary to keep our users well informed of maintenance issues, escalated critical issues, problem resolutions that may arise with your New Forest Holiday Let service.  We will use e-mail addresses to provide users with necessary information regarding their services such as confirmations, change and also to send necessary legal updates to our services and informative newsletters.

 

Please note that New Forest Holiday Lets is required to provide information to outside companies (such as a credit card/direct debit processing company) who perform certain functions on our behalf for billing purposes.  We will not permit those companies to use the gathered information for other than the stated purpose.  We do not store credit/debit card details on our website.

 

COOKIES

Some of the websites we host place small bits of text or ‘cookies’ onto your computer’s hard drive.  Cookies enable us to deliver content specific to your interests and keep track of your password so you not have to re-enter it each time you visit our web site.  After you accept a cookie, it is passed from your browser to our servers each time you request a page.  This cookie consists of a unique token that anonymously identifies to the server so that you can more easily access the features of the New Forest Holiday Lets service.  Please note that you may configure your web browser to warn you before you accept a cookie.

 

CUSTOMER E-MAILS

New Forest Holiday Lets will not read or disclose e-mail content to others unless required by law or deemed necessary to operate our services.  You have a right to opt out of receiving emails from us.  Telephone on 01590 622449 e-mail: enquiries@newforestholidaylets.co.uk or in writing to New Forest Holiday Lets, 8 Brookley Road, Brockenhurst, Hampshire, SO42 7RR

 

YOUR ACCEPTANCE

By using this website, you consent to the collection and use of information by New Forest Holiday Lets in accordance with our privacy policy.  We regret that if there are any points within this policy that you are not happy with, then your only recourse is to not use the website.

 

 

 

 

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